Terms + Conditions

Silvana Perelli (the Owner)’s corporation (the “Company”) offers the website (www.silvanaperelliastrology.com) and all related subdomains), including the information, products, tools, services, and programs (the “Services”) made available through the website, according to the terms and conditions below. Astrology readings and consultations (the “Program”) refers to specific services offered through the Company. The Company may have officers, employees, affiliates, agents, contractors, members, assistants, or interns (the “Collaborators”).

By viewing any part of this website, you accept these terms and conditions in full. If you disagree with these terms and conditions in part or in whole, you must not use this website.

By visiting our website and/or purchasing something from us, you engage in our Services and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). By using our Services, you agree to be bound by these terms and conditions. This is a legally binding agreement. You acknowledge that your use of the websites and Services constitutes the use of an electronic signature. Your use of the website and Services after your initial acceptance, even if these Terms of Service change, demonstrates your continued acceptance of these Terms. These Terms apply to all users of the websites, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

You must be at least 18 years of age to use this website. By visiting this website, you warrant and represent that you are at least 18 years of age.

Parts of these websites may use cookies. By using these websites and agreeing to these terms and conditions, you consent to the Company’s use of cookies in accordance with the terms of the Company’s privacy policy as stated below.

A. Use of Website and Course Materials

The Company owns the intellectual property rights for all content on the website, including the material on the websites and for all courses. All of the company’s intellectual property rights are expressly reserved except as specifically provided herein.

You may share intellectual property from the websites only if it is openly accessible to the general public (such as in a newsletter, on a blog, in a free video, or on a social media page), and if you share this intellectual property, it must be credited to the Owner and contain a valid link to the Owner’s website www.silvanaperelliastrology.com and/or social media page such as www.instagram.com/astrologywithsilvana .

If you have accessed material from the websites by purchasing a product or participating in a course or Program(s), use of the materials is subject to restrictions set out in these terms and conditions.

You may view, download for caching purposes only, and print pages from the websites for your own use, such as in personal study. The materials provided in products, courses, and Program(s) may be utilized for reference in your personal practice or business-related practice of astrology or offering coaching / counsel.

Without express written permission from the Company you may not:

  • republish or redistribute any material from the website;

  • sell, rent or sub-license any material from or access to the website;

  • attribute authorship of material from the website to anyone other than the Owner;

  • teach, mentor, or train students using material on the website;

  • reproduce, duplicate, copy or otherwise use material on the website for any purpose; or

  • edit or otherwise modify any material on the website.

No content from the websites, products, courses, or Program(s) may be shared or sold without obtaining express written consent from the Owner.

If you violate any of these intellectual property rights, your permission to access and/or use content, materials, and the websites, automatically terminates and you must immediately destroy any copies you have made of the materials and content. The Company may take action as it deems appropriate, including canceling your access to the website, blocking your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that your access to the website be blocked, and/or bringing court proceedings against you.

B. Access to and Prohibitions Regarding Use of Website

Accounts are single-user only. If any restrictions are violated, the Company may disable your user account at its sole discretion and without notice or explanation.

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion or beliefs, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website or of any other websites; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the website or other websites.

In the event you breach these terms and conditions in any way, the Company may take action as it deems appropriate, including canceling your access to the website, blocking your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that your access to the website be blocked, and/or bringing court proceedings against you.

C. Limitations on Liability

You expressly agree that your use of, or inability to use, the Company’s website is at your own risk. Nothing offered in the websites, products, or services constitutes therapy, medicine, or a guaranteed avenue to personal or professional success.

The website, including any materials or services delivered to you through the website, are provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall the Company, including our officers, employees, affiliates, agents, contractors, members, assistants, or interns, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the website or any materials procured through or discussed on the website, or for any other claim related in any way to your use of the websites or any materials contained herein, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website or any content (or product) posted, transmitted, or otherwise made available via the website. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

D. Non-Disparagement

Beginning at the time you sign this document and for any time thereafter, you agree not to disparage, denigrate, defame, or portray in a negative light the Company, its Owner, Collaborators, and other participants in the Program(s) and/or courses. You will not encourage others to disparage, denigrate, defame, or portray in a negative light the Company, its Owner, Collaborators, and other Program Participants. For the purposes of this agreement, the term ‘disparage’ includes, without limitation, comments or statements made in any matter or medium about the Company, Owner, or Collaborators, and other participants in the Program(s) and/or courses which would adversely affect any manner of the conduct of the business of the Company, without limitations to the Company's business plans or prospects or the business reputation of the Company.

You agree that neither you nor anyone acting on your behalf will publish, post, or otherwise release any material in oral, written, or electronic format, make speeches, gain interviews, or make public statements that mention the Company, its operations, the Owner, clients, employees, Collaborators, or services without explicit prior written consent of the Company.

You shall not at any time disclose to anyone any information regarding the Company, its Owner, and Collaborators, which is non-public, confidential, or proprietary. The Company does not waive any right it has to protection of trade secrets or against unfair competition or disclosure of confidential information by you.

E. Purchase of Services

Prices for the Company’s services offered through the website, including astrological readings, tarot readings, Qoya classes, workshops, classes, and other educational events, are in U.S. tender and subject to change without notice.

We reserve the right to refuse any request for enrollment you submit to us. We may, at our sole discretion, limit or cancel workshops, classes, or other services purchased per person, per household, or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made with our Company. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Your credit card information is always encrypted during transfer over networks.

If full payment for the product, course, or Program(s) you have purchased is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and credit card issuer for details.

Purchase of the Program (Readings, workshops, classes) is non-refundable and non-transferable.

If you have registered for the Program and chosen a payment plan option, you are responsible for making all due payments once per month until your total cost is paid. If you fail to complete payment, the Company may take action as it deems appropriate, including canceling your access to the website, blocking your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that your access to the website be blocked, and/or bringing court proceedings against you. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance.

F. External Sites

The website may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any External Sites. Please review carefully the External Sites policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding External Sites products should be directed to the External Site(s).

G. Indemnification

You agree to indemnify, defend, and hold harmless Silvana Perelli, Company, and our parent, subsidiaries, Collaborators, affiliates, members, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

H. Your Claims Against the Company or Owner are Time-Limited

Any claims arising in connection with your use of the website and/or Services must be brought within one (1) year of the date of the event giving rise to such action occurred.

I. Your Personal Information

Your submission of personal information through the store is governed by our Privacy Policy (see below).

J. Arbitration of Claims

By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against Silvana Perelli (or the Company) on an individual basis in arbitration, as set forth in this Arbitration Agreement. This will preclude you from bringing any class, collective, or representative action against the Owner of Company and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against Silvana Perelli or the Company by someone else.

You and Silvana Perelli agree that any dispute, claim or controversy arising out of or relating to (a) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms, will be settled by binding arbitration between you and Silvana Perelli, and not in a court of law.

You acknowledge and agree that you and Silvana Perelli are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Silvana Perelli otherwise agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. However, you and Silvana Perelli each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.

The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.

The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.

Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of Connecticut.

A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration - Consumer Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879). The Arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the state of Connecticut and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an Arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the Arbitrator in accordance with the AAA Rules.

Unless you and Silvana Perelli otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Silvana Perelli submit to the Arbitrator, unless you request a hearing or the Arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

The Arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. An Arbitrator’s decision shall be final and binding on all parties. An Arbitrator’s decision and judgment thereon shall have no precedential or collateral estoppel effect. If you prevail in arbitration you will be entitled to an award of attorney's' fees and expenses, to the extent provided under applicable law.

It is your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $5,000, Silvana Perelli will pay all such fees, unless the Arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

Notwithstanding the above, regarding consent to be bound by amendments to these Terms, if Silvana Perelli changes this Arbitration Agreement after the date you first agreed to the Terms (or to any subsequent changes to the Terms), you may reject any such change by providing Silvana Perelli written notice of such rejection within 30 days of the date such change became effective, as indicated in the "Effective" date above. This written notice must be provided by email from the email address associated with your Account to: silvana@silvanaperelliastrology.com. In order to be effective, the notice must include your full name and clearly indicate your intent to reject changes to this Arbitration Agreement. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and Silvana Perelli in accordance with the provisions of this Arbitration Agreement as of the date you first agreed to the Terms (or to any subsequent changes to the Terms).

You may opt-out of the foregoing arbitration requirement by sending a written statement of your wish to opt-out via email silvana@silvanaperelliastrology.com within 30 days of your initial consent to these terms as updated April 12, 2023.

K. General Conditions

The failure of the Company to exercise or enforce any right or provision of these terms and conditions or any other policies or rules set forth by the Company on these websites shall not constitute a waiver of such right or provision.

The Company may revise these terms and conditions at any time and without notice. Revised terms and conditions will apply to the use of these websites from the date of their publication on the websites.

Last revised: {April 12, 2023}

Privacy Policy

Privacy

This privacy policy discloses the privacy practices for www.silvanaperelliastrology.com . This privacy policy applies solely to information collected by this website. This policy will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.  

  3. Information regarding usage of information to place and fulfill orders.

  4. The security procedures in place to protect the misuse of your information.

  5. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We, the Company, are the sole owners of the information collected on this website. We only have access to / collect information that you voluntarily give us via email, online submission, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. enroll you in a course or schedule a reading.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access To and Control Over Information

You may opt out of any future contact from us at any time. You can do the following at any time by emailing us at silvana@silvanaperelliastrology.com

Orders

We request information from you during the checkout process. To enroll in a course or schedule a reading, you must provide contact information (like name and billing address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we may use this information to contact you.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use online technology to protect sensitive information transmitted online, we also protect your information offline. Using a third-party shopping cart, our employees do not have direct access to your credit card information. The computers / servers in which we store personally identifiable information are kept in a secure environment operated by Squarespace.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on the websites.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at silvana@silvanaperelliastrology.com